Politique de confidentialité

Last updated February 19, 2022

Your privacy is important to us. It is Fanavis’ policy to respect your privacy and to comply with all applicable laws and regulations regarding the personal information we may collect about you, including on our website, https://fanavis.com, and Other Sites We Own and Operate.

This policy has been in effect since February 19, 2022 and was last updated on February 19, 2022.

Information We Collect

The information we collect includes both information that you knowingly and actively provide to us when you use or participate in any of our services and promotions, and any information sent automatically by your devices when accessing our products and services.

Log data

When you visit our website, our servers may automatically log standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit and technical details that occur in conjunction with any errors you may encounter.

Please note that while this information may not be personally identifiable on its own, it may be possible to combine it with other data to personally identify individual persons.

Personal information

We may request personal information which may include one or more of the following:

Last name
E-mail
Social media profiles
Date of Birth
Phone number
Residence/postal address

Legitimate reasons for processing your personal information

We collect and use your personal information only when we have a legitimate reason to do so. In this case, we only collect personal information that is reasonably necessary to provide you with our services.

Information Collection and Use

We may collect personal information from you when you take any of the following actions on our website:

Participate in one of our competitions, competitions, sweepstakes and surveys
Use a mobile device or web browser to access our content
Contact us via email, social media or similar technology
When you mention us on social media

We may collect, maintain, use and disclose information for the following purposes, and personal information will not be further processed in a manner inconsistent with those purposes:

to allow you to customize or personalize your experience of our website

to contact and communicate with you
for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms
for advertising and marketing, including to send you promotional information about our products and services and information about third parties which we consider may interest you
to enable you to access and use our website, associated applications and associated social media platforms
for internal record keeping and administrative purposes
to run contests, sweepstakes and/or provide you with additional benefits
to comply with our legal obligations and resolve any disputes we may have
for security and fraud prevention, and to ensure that our sites and applications are safe, secure and used in accordance with our terms of use

Please be aware that we may combine the information we collect about you with general information or research data we receive from other trusted sources.

Security of your personal information

When we collect and process personal information, and while we maintain this information, we protect it by commercially acceptable means to prevent loss and theft, as well as access, disclosure, copying, use or unauthorized modification.

Although we will do our best to protect the personal information you provide to us, please note that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with the laws applicable to us with respect to any data breach.

You are responsible for the selection of any password and its overall security strength, ensuring the security of your own information within the limits of our services.

How long do we keep your personal information

We keep your personal information only as long as necessary. This period may depend on the purpose for which we are using your information, in accordance with this Privacy Policy. If your personal information is no longer needed, we will delete it or anonymize it by removing any details that identify you.

However, if necessary, we may retain your personal information to comply with a legal, accounting or reporting obligation or for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes.

Children’s Privacy

We do not target any of our products or services directly at children under 13, and we do not knowingly collect personal information from children under 13.

Disclosure of personal information to third parties

We may disclose personal information to:

a parent, subsidiary or affiliate of our company
third-party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers or analytics platforms

our employees, contractors and/or related entities
our existing or potential agents or business partners
sponsors or promoters of any contest, sweepstakes or promotion that we run
courts, tribunals, regulatory authorities and law enforcement officials, as required by law, in connection with any current or future legal proceedings, or in order to establish, exercise or defend our legal rights
third parties, including agents or contractors, who assist us in providing information, products, services or direct marketing to you
third parties to collect and process data

International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates and third party vendors maintain facilities. Please note that the places where we store, process or transfer your personal information may not have the same data protection laws as the country in which you originally provided the information. If we transfer your personal information to third parties in other countries: (i) we will make such transfers in accordance with the requirements of applicable law; and (ii) we will protect the personal information transferred in accordance with this Privacy Policy.

Your rights and control over your personal information

You always retain the right to refuse personal information to us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you provide us with personal information, you understand that we will collect, maintain, use and disclose it in accordance with this Privacy Policy. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing Personal Information about someone else, you represent and warrant that you have that person’s consent to provide the Personal Information to us.

If you have previously consented to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the opportunity to unsubscribe from our email database or opt out of communications. Please be aware that we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, outdated, incomplete, irrelevant or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

If you believe we have breached any relevant data protection law and wish to make a complaint, please contact us using the contact details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take to address your complaint. You also have the right to contact a regulator or data protection authority regarding your complaint.

Use of cookies

We use “cookies” to collect information about you and your activity on our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, so that we can understand how you use our site. This helps us deliver content to you based on the preferences you have specified.

Limits of our policy

Our website may contain links to external sites that are not operated by us. Please note that we have no control over the content and policies of these sites and cannot accept any responsibility for their respective privacy practices.

Changes to this Policy

At our discretion, we may modify our Privacy Policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this Privacy Policy, we will post the changes here at the same link through which you access this Privacy Policy.

If required by law, we will obtain your permission or give you the opportunity to accept or refuse, as the case may be, any new use of your personal information.

For any questions or concerns about your privacy, you can contact us using the following details:

Darius Kabalisa – info@fanavis.com